Years of success in change management in various organizations. Extensive experience in business and technical analysis and managing change for digital solutions.
Key strengths: engaging personality, positive work ethic, and approachable interpersonal skills that motivate the team toward continuous improvement—active listening helps to ease stakeholder resistance. Ability to build trust and rapport to facilitate a positive experience for internal and external stakeholders.
Mission-driven: Believe in the Vision. Engage Stakeholders. Provide tools to adopt change: follow up and follow through. Be Present. With my sales and marketing personality, I ease stakeholder resistance by answering their key ‘what’s in it for me?’ hesitation.
CORE COMPETENCIES
Benchmarking & Analysis |
ITIL Continual Improvement |
User Story / Process Mapping |
Coach / Mentor |
Use Analogies to Simplify Complexity |
Relationship Management |
Facilitator / Collaborator |
Stakeholder Management |
Cross-Cultural Compassion |