Welcome to SBACoach Consulting
There is no need to continue to feel stressed and overwhelmed any longer. When life throws us problems that we don’t have training or skills for, that’s when you need professional input.
I started this business because I recognized a need for business owners to embrace technology. We help business owners understand and incorporate technology like updating their security, using artificial intelligence (AI), and saving files to the cloud to reduce overhead and increase capacity. Features that can be implemented for daily operations and long-term strategic planning.
We have a team of both women and men and bring over 25 years of experience training with Microsoft applications such as Outlook, Excel and Word in addition to technical training with web applications and online marketing. As a small business consultant in four different regional areas, I’ve embraced the small business community sharing tips and tricks on how to integrate technology to streamline processes. I love helping all levels of the organization and demonstrate that with my enthusiasm and wit. I have a passion for teaching, be it financial statement analysis, project management or social media advertising. Either way, I feel comfortable fielding business or technical requests.
Maximizing Resources with Technology
Susan Melchert brings a diverse background of experience in Organizational Change Management, Business Analysis, Prosci Methodology as a Change Practitioner, and the best of all, Technical Training with compassion, patience, and humor. An engaging ENFJ-A personality that is a blend of charisma, empathy, and idealism to coach your culture through change.
Mission-driven: Believe in the Vision. Engage Stakeholders. Provide tools to adopt change: follow up and follow through. Be Present. With my sales and marketing personality, I ease stakeholder resistance by answering their key ‘what’s in it for me?’ hesitation.
CORE COMPETENCIES
Analogies to Simplify Complexity, Benchmarking, Business Development, Coach, Collaborator, Cross-Cultural Communications, Entertainer, Facilitator, ITIL Continual Improvement, Mentor, Process Mapping, Relationship Management, Stakeholder Management, User Stories

